benzjl1 Privacy Policy

benzjl1 ("benzjl1," "we," "us," or "our") operates the online gaming platform accessible at benzjl1.app (the "Platform"). benzjl1 is the data controller responsible for the personal data of players and visitors who access or use the Platform.

This Privacy Policy applies to all personal data collected by benzjl1 through the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and general browsing of the benzjl1 website.

benzjl1 operates within the regulatory framework established by PAGCOR (Philippine Amusement and Gaming Corporation) and complies with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

benzjl1 collects the following categories of personal data, depending on how you interact with the Platform:

2.1 Identity & Contact Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address
• Mobile number
• Government-issued ID details (e.g., Philippine passport, driver's license, SSS/UMID card) submitted during KYC verification

2.2 Financial Data

• Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details)
• Deposit and withdrawal transaction history
• Account balance information

2.3 Gaming & Activity Data

• Game history, wager amounts, wins, and losses
• Bonus and promotion usage
• Session duration and login timestamps
• Responsible gaming tool settings (deposit limits, self-exclusion status, etc.)

2.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Unique device identifiers
• Referring URL and pages visited on the Platform

2.5 Communications Data

• Records of live chat, email, and support ticket interactions with benzjl1's customer support team
• Feedback and survey responses

benzjl1 collects personal data through the following means:

3.1 Directly from You. When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in promotions, or otherwise interact with the Platform, you provide personal data directly to benzjl1.

3.2 Automatically. When you access the Platform, benzjl1 automatically collects certain technical and device data through cookies, web beacons, log files, and similar tracking technologies. This data helps us operate the Platform, detect fraud, and improve the user experience.

3.3 From Third Parties. benzjl1 may receive personal data about you from third-party service providers, including:

• Identity verification and KYC service providers
• Payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank)
• Fraud detection and anti-money laundering screening services
• PAGCOR and other regulatory bodies, where required by law

benzjl1 uses your personal data for the following purposes:

Under the Data Privacy Act of 2012, benzjl1 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the benzjl1 gaming platform and related services as described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for benzjl1's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — particularly direct marketing communications — benzjl1 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time by contacting our support team or updating your account preferences.

benzjl1 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers. benzjl1 engages trusted third-party service providers to assist in operating the Platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), IT infrastructure and hosting providers, fraud detection services, and customer support tools. All service providers are contractually bound to process your data only on benzjl1's instructions and in accordance with applicable data protection law.

6.2 Regulatory Authorities. benzjl1 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government bodies where required by law, court order, or regulatory directive.

6.3 Game Providers. Certain game data may be shared with benzjl1's third-party game providers (e.g., live dealer game operators) to the extent necessary to deliver the gaming service. These providers operate under their own regulatory licenses and data protection obligations.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of benzjl1's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

benzjl1 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

7.1 Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences (such as language settings and responsible gaming limits) to provide a more personalized experience.
• Analytics Cookies: Help benzjl1 understand how players use the Platform — which pages are visited most, where players encounter issues, and how to improve the overall experience. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content to you on the benzjl1 Platform. These are only set with your consent.

7.2 Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the benzjl1 Platform. For more information on managing cookies, refer to your browser's help documentation.

benzjl1 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years in accordance with Philippine anti-money laundering requirements.
• KYC Documents: Identity verification documents are retained for the period required by PAGCOR and AML regulations, typically five (5) years from the end of the business relationship.
• Support Communications: Customer support records are retained for up to three (3) years from the date of the interaction.
• Marketing Data: Retained until you withdraw your consent or opt out of marketing communications.
• Technical Logs: Server and access logs are typically retained for up to twelve (12) months for security and fraud detection purposes.

When personal data is no longer required, benzjl1 will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

benzjl1 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS (Transport Layer Security) encryption for all data in transit between your device and benzjl1's servers.
• AES-256 encryption for sensitive data stored at rest, including payment information and identity documents.
• Bcrypt hashing for all account passwords — benzjl1 never stores passwords in plain text.
• Multi-factor authentication (MFA) options for player accounts.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the Platform.
• 24/7 monitoring for suspicious activity, unauthorized access attempts, and data breaches.
• Secure data centers with physical access controls and redundant infrastructure.

Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, benzjl1 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, as required by the Data Privacy Act. Affected players will be notified promptly where required by law.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by benzjl1. To exercise any of these rights, contact our Data Protection Officer (DPO) using the details in Section 14.

benzjl1 will respond to all data subject rights requests within thirty (30) days of receipt, as required by the Data Privacy Act. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

The benzjl1 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR's regulatory requirements for online gaming in the Philippines. benzjl1 does not knowingly collect personal data from individuals under the age of 21.

If benzjl1 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposits made. If you believe that a minor has registered on the benzjl1 Platform, please contact our support team immediately.

benzjl1 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including certain game providers, IT infrastructure providers, and fraud detection services — may be located outside the Philippines.

Where personal data is transferred outside the Philippines, benzjl1 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission.
• Transfers to countries recognized as providing an adequate level of data protection.
• Binding corporate rules where applicable.

By using the benzjl1 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

benzjl1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, benzjl1 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how benzjl1 protects your personal data.

Your continued use of the benzjl1 Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Privacy Policy, you must cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or benzjl1's data processing practices, please contact our Data Protection Officer (DPO) or our general support team:

• Data Protection Officer: [email protected] (plain text — not a clickable link)
• General Support: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the benzjl1 Platform.
• Response Time: DPO inquiries are typically responded to within 5 business days. Data subject rights requests are processed within 30 days as required by law.

If you are not satisfied with benzjl1's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC can be reached through their official government website and handles complaints related to violations of the Data Privacy Act of 2012.